Shipping
Methods and Costs
Je-taime offers the following types of shipping for customers in the United States:
- Free Standard Ground - In the United States
- 2nd Day - $25.00 Flat rate
- Next Day Air - $40.00 Flat rate
Approximate delivery times:
- Standard Ground - Delivery occurs 3 to 7 business days after processing
- 2nd Day - Delivery is guaranteed 2 business days after processing
- Next Day Air - Delivery is guaranteed the next business day after processing
For our International customers, charges for standard international shipping are a flat rate of $30 per order. Your package will be subject to customs/duties charges. Je-taime is not responsible for customs/duties charges. These costs are determined by your local customs office. Je-taime cannot determine the cost of these charges in advance.
For orders that require more than one shipment, the total shipping and tax charges for each shipment will be allocated proportionally to the cost of the items shipped; the total shipping cost charged for your order will not increase.
Refusal of Delivery
If you refuse delivery of any order placed with Je-taime, the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid less any shipping charges. Refused orders shipped with free ground shipping will be refunded less a $15 shipping charge.
Shipping Guidelines
Orders are processed pending item availability and credit card verification. Je-taime will contact you via email if there are any issues with your order.
- Regular orders placed Monday-Friday will ship within 2 business days.
- Next Day and 2nd Day orders placed before 12pm PST will ship the same day
- Je-taime does not process or ship orders on Saturday, Sunday or federal holidays.
For your protection, all orders require a signature at the time of delivery.
U.S. DOMESTIC SHIPMENTS
Je-taime requires a signature for any goods delivered. When placing an order, a signature requirement upon delivery is set by default.
We realize this may be inconvenient but we would like to ensure that your purchases arrive securely.
We offer two methods of shipment for orders dispatched via UPS:
1. You can choose to sign for your order upon arrival. This ensures your purchases are safely delivered to you. This option is best for customers who prefer the security of a signed delivery. If you are unavailable when your package arrives, UPS will leave a re-delivery slip.
2. Alternatively, you may prefer to waive the signature requirement and UPS will leave your shipment outside of the premises for your convenience. Please note, if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur and, confirm that Je-taime can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize Je-taime to leave the package(s) at the shipping address without obtaining a signature and release and indemnify Je-taime from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.